Terms of service

Terms of Service

Welcome to HEMIRA. These Terms of Service govern your use of usehemira.com and purchases made through our website. By using the website or placing an order, you agree to these terms.

Website Use

You agree to use the website lawfully and to provide accurate information when placing an order. You must not interfere with the website’s operation, attempt unauthorized access, or use its content for unlawful purposes.

Products and Information

We aim to present product descriptions, images, prices, and availability accurately. Colors and appearance may vary slightly depending on your device. We may correct errors and update product information when necessary.

Information about wellness or product benefits on this website is for general information. It is not a substitute for professional medical advice. Individual experiences may vary.

Orders and Payment

Submitting an order does not guarantee acceptance. We may decline or cancel an order if a product is unavailable, information is incorrect, payment cannot be verified, or we reasonably suspect fraud. If we cancel an order after payment, we will refund the amount charged.

Prices, applicable taxes, delivery charges, and the order total are presented during checkout before you complete your purchase. Payment must be completed through the methods offered at checkout.

Delivery, Returns, and Refunds

Our Shipping Policy explains processing and delivery estimates. Our Return and Refund Policy explains the 30-day return guarantee and how to request a refund. These policies form part of these terms.

Intellectual Property

The website’s text, images, graphics, designs, and other content belong to HEMIRA or their respective rights holders. You may use the website for personal shopping, but you may not reproduce or commercially use its content without permission.

Third-Party Services

The website may include services or links provided by third parties. Their own terms and privacy practices may apply when you use them.

Liability and Consumer Rights

To the extent permitted by applicable law, we are not responsible for losses caused by events outside our reasonable control or by misuse of the website or products. Nothing in these terms excludes or limits consumer rights or other protections that cannot legally be excluded.

Changes and Contact

We may update these terms. The version posted on this page applies when you use the website or place an order, subject to applicable law.

For questions about these terms or an order, email support@usehemira.com.